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Post by getemjonesy on Aug 13, 2008 20:58:58 GMT -8
Ok, what with the clan bug and all, I was talking with a dev on the planettr forums about it and they said that the problem occurs when the clan leader kicks one of their alts out of the clan. He also said that a possible workaround is to petition a GM and have them reset our clan info. I don't know if that would make us lose our what we had on the clan lockbox, so just thought I'd put that out there for the more knowledgable members to decide on.
EDIT: THis is what the Dev said: "Ok, if you are logged into the clan leader account, DO NOT kick your own alts. This is likely the problem you experienced. And is the reason some other clans have gone through this.
If your needing to remove alts from clan, log each in individually and leave clan, what ever you do, DO NOT kick your own alts from clan.
at any rate, a /petition ingame gets good results IMO. A GM can refresh your clan info and that may help, but I have seen your guys running around, it says, "Clan name currently unavailable". From my experience, your clan may be fubar'ed, sorry".
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Post by steward on Aug 15, 2008 1:01:06 GMT -8
I don't know about that. This is only the second time I've had to petition a GM in a game to assist me with an issue I couldn't resolve myself. Now after a week I have gotten more than the auto response you get when you petition a GM... it was a PlayNC support survey.
It may be harsh, but the time I had a problem with wow I had a gm contact me in game in less than an hour.
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Post by getemjonesy on Aug 15, 2008 11:03:57 GMT -8
Really? Took a GM about an hour or longer whenever I had a problem in WoW... And it was a low population server too...
But anywho, did you ever get one to refresh our info? Or are we screwed till they manually fix this?
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Post by steward on Aug 15, 2008 11:25:21 GMT -8
I don't know what to think anymore, I sent the bug report Sunday night and here it is Friday and the clan is still broke. I'd say it's downright pathetic that as terribad as Blizzard is they seem (at least now) to have better support.
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Post by getemjonesy on Aug 15, 2008 22:31:34 GMT -8
Hmm, well what if we all release a /petition simultaneously? Can't ignore that many people witht he same problem, right? Something me could organize maybe
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Post by steward on Aug 16, 2008 10:54:54 GMT -8
Not our clan only that has this problem. I saw another on Orion, clan TRW looks like it has the same bug going on. Member running around with 'clan name not available' tag. img99.imageshack.us/my.php?image=00000001xj0.jpgI saw still another with the same broken clan tag. This time clan Imperials.
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gumbo
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Post by gumbo on Aug 16, 2008 11:51:12 GMT -8
Well its worth a try if a gm can do it we just need to see if prime wants to give it a try. The locker was somewhat broken before the clan went bad. Last thing I got from them was going to QA and now its closed it might have been fixed don’t know with the clan messed up there’s no way to tell. I know somebody mentioned the alt thing on ptr about a week or two ago Don’t know if that’s what caused it. I figured it was something else sense at least 6 clan are affected by it and if there was a fix you’d think they would have already told the clan leaders what to do to get it fixed. I’m guessing either that reset thing will work but erase everything in the locker, and they don’t want to piss anybody off by destroying the inventory or it won’t fix it. Think I’d take lose of inventory over no clan for a month. I don’t think it’s that they are ignoring anybody it’s just that a fix hasn’t really been found yet.
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Post by getemjonesy on Aug 16, 2008 16:34:27 GMT -8
That thought crossed my mind, I would be willing to lose the inventory if it meant we could just use our clan chat again Not like it's too hard to get back all those space moneyz we had in there.
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Post by steward on Aug 16, 2008 18:20:57 GMT -8
The money and prestige can be replaced in a day, all the purples would take a bit more. It may be just my bad luck, but I can count on one hand the purple drops I've gotten. What purple gear I have I got out of the MS.
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gumbo
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Post by gumbo on Aug 16, 2008 20:06:26 GMT -8
You crazy foolish mortal buying purples on the ah is expensive. Not all the time but most of it. I’ve gotten at least 30 purples but most are stuff I don’t need been giving most away. There was some nice stuff in the locker that would be missed I’m sure, but it can be replaced. The other thing is that with the locker bug do you dare put anything in it. It why I wish the devs would give us an update so we would have a better idea if we should wait or not. 2-3 days if fine but a week plus and resetting doesn’t sound so bad. I’m hoping we get a response on ptr this coming Monday.
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Post by steward on Aug 16, 2008 20:36:15 GMT -8
Heh, not everyone overprices in the MS. I've gotten some pretty good deals. Anyway I'm not all dressed out in purples, the mods on the gear(at least for now) are more important to me than the quality level. I'd rather have blue armor with useful mods than purple with mods I don't need.
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Post by getemjonesy on Aug 17, 2008 12:34:15 GMT -8
Well, if we can find Prime, we could always.... Re-make the clan. Oddly, his name just dissapeared off my friends list, and when I try and add it back it says that he's already on the list, so I can't tell when he's on or not.
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Post by steward on Aug 17, 2008 13:54:12 GMT -8
Yeah I noticed that too, sometimes names don't appear correctly on the friends list too. Well as to reforming the guild... that won't work either, unless you want to form up using alts that are currently out of the clan. You see I tried to leave and start a new clan both are no go. Take a look at the thread in the planettr.com forum on the subject where I mention this new twist and get verification that another guild couldn't disband, no not even with the assistance of a GM. I'm afraid we are stuck until tech support can figure a way to un-fubar our clan. www.planettr.com/forums/showthread.php?t=8132&page=2
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Post by getemjonesy on Aug 17, 2008 17:53:18 GMT -8
So we can't even LEAVE?!?
This isn't a clan limbo, it's clan HELL. Face it, there is no Clan God.
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Post by steward on Aug 17, 2008 18:15:24 GMT -8
I believe that our problem may be the result of Prime deleting his characters to start fresh. I am given to understand that he enjoys leveling and from time to time he deletes everything and starts from scratch. But that's not all, I tried to create a clan with one of my characters that was not in the clan and was not able to. I don't know if the two are related or if when he created Prime Beef he did so as a pvp clan. I updated my ticket with that information so lets cross our fingers.
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