Post by Chrysis_Saar on Aug 22, 2008 20:49:00 GMT -8
Both Steward and I received this message today. It looks like a resolution is imminent.
Subject
(PRIME BEEF) Clan mess up
Discussion Thread
Response (Will) 08/22/2008 03:56 PM
Hello,
I apologize for the extended delay in correcting the issue the clan is currently experiencing. Because the previous fix attempts have been unsuccessful, over the next week, we will be manually performing some maintenance on the clan to resolve the issue you are experiencing. This will require us to remove all characters from the clan and remove the clan from the database. While we are going through this process, we ask that you do not make any changes to the clan status of any character that is currently in this clan. We have logged the clan’s current roster, ranking, and lockbox information and these will be restored after we have manually recreate the clan. Please forward this information to your clan members. Please note that if the character’s clan status is changed during this process, we will not be able to bypass the game mechanics and re-add them to the clan manually. Once we have completed this manual process, we will update you as quickly as possible. Again, I apologize for this delay and inconvenience.
Regards,
The PlayNC Game Support Team
Subject
(PRIME BEEF) Clan mess up
Discussion Thread
Response (Will) 08/22/2008 03:56 PM
Hello,
I apologize for the extended delay in correcting the issue the clan is currently experiencing. Because the previous fix attempts have been unsuccessful, over the next week, we will be manually performing some maintenance on the clan to resolve the issue you are experiencing. This will require us to remove all characters from the clan and remove the clan from the database. While we are going through this process, we ask that you do not make any changes to the clan status of any character that is currently in this clan. We have logged the clan’s current roster, ranking, and lockbox information and these will be restored after we have manually recreate the clan. Please forward this information to your clan members. Please note that if the character’s clan status is changed during this process, we will not be able to bypass the game mechanics and re-add them to the clan manually. Once we have completed this manual process, we will update you as quickly as possible. Again, I apologize for this delay and inconvenience.
Regards,
The PlayNC Game Support Team
